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Caring for Your Take Home Device

Important handling information for iPad

Cleaning   Clean iPad immediately if it comes in contact with anything that may cause stains or other damage—for example, dirt or sand, ink, makeup, soap, detergent, acids or acidic foods, and lotions. To clean:

  • Disconnect all cables and turn iPad off (press and hold the Sleep/Wake button, then drag the slider).
  • Use a soft, slightly damp, lint-free cloth—for example, a lens cloth.
  • Avoid getting moisture in openings.
  • Don’t use cleaning products or compressed air.

The front of iPad is made of glass with a fingerprint-resistant oleophobic (oil-repellant) coating. This coating wears over time with normal usage. Cleaning products and abrasive materials will further diminish the coating and may scratch the glass.

Using connectors, ports, and buttons   Never force a connector into a port or apply excessive pressure to a button, because this may cause damage that is not covered under the warranty. If the connector and port don’t join with reasonable ease, they probably don’t match. Check for obstructions and make sure that the connector matches the port and that you have positioned the connector correctly in relation to the port.

Lightning to USB Cable   Discoloration of the Lightning connector after regular use is normal. Dirt, debris, and exposure to moisture may cause discoloration. If your Lightning cable or connector become warm during use or your iPad won’t charge or sync, disconnect it from your computer or power adapter and clean the Lightning connector with a soft, dry, lint-free cloth. Do not use liquids or cleaning products when cleaning the Lightning connector.

Certain usage patterns can contribute to the fraying or breaking of cables. The Lightning to USB Cable, like any other metal wire or cable, is subject to becoming weak or brittle if repeatedly bent in the same spot. Aim for gentle curves instead of angles in the cable. Regularly inspect the cable and connector for any kinks, breaks, bends, or other damage. Should you find any such damage, discontinue use of the Lightning to USB Cable.

Operating temperature   iPad is designed to work in ambient temperatures between 32° and 95° F (0° and 35° C) and stored in temperatures between -4° and 113° F (-20° and 45° C). iPad can be damaged and battery life shortened if stored or operated outside of these temperature ranges. Avoid exposing iPad to dramatic changes in temperature or humidity. When you’re using iPad or charging the battery, it is normal for iPad to get warm.

If the interior temperature of iPad exceeds normal operating temperatures (for example, in a hot car or in direct sunlight for extended periods of time), you may experience the following as it attempts to regulate its temperature:

  • iPad stops charging.
  • The screen dims.
  • A temperature warning screen appears.
  • Some apps may close.

Important: You may not be able to use iPad while the temperature warning screen is displayed. If iPad can’t regulate its internal temperature, it goes into deep sleep mode until it cools. Move iPad to a cooler location out of direct sunlight and wait a few minutes before trying to use iPad again.

Important safety information for iPad

WARNING: Failure to follow these safety instructions could result in fire, electric shock, injury, or damage to iPad or other property. Read all the safety information below before using iPad.

Handling   Handle iPad with care. It is made of metal, glass, and plastic and has sensitive electronic components inside. iPad or its battery can be damaged if dropped, burned, punctured, or crushed, or if it comes in contact with liquid. If you suspect damage to iPad or the battery, discontinue use of iPad, as it may cause overheating or injury. Don’t use iPad with a cracked screen, as it may cause injury. If you’re concerned about scratching the surface of iPad, consider using a case or cover.

Repairing   Don’t open iPad and don’t attempt to repair iPad yourself. Disassembling iPad may damage it or may cause injury to you. If iPad is damaged, malfunctions, or comes in contact with liquid, contact Apple or an Apple Authorized Service Provider. Repairs by service providers other than Apple or an Apple Authorized Service Provider may not involve the use of Apple genuine parts and may affect the safety and functionality of the device. You can find more information about repairs and service at the iPad Repair website.

Battery   Don’t attempt to replace the iPad battery yourself. The lithium-ion battery in iPad should be replaced by Apple or an authorized service provider. Improper replacement or repair could damage the battery, cause overheating, or result in injury. The battery must be recycled or disposed of separately from household waste. Don’t incinerate the battery. For information about battery services and recycling, go to the Battery Service and Recycling website.

Distraction   Using iPad in some circumstances may distract you and might cause a dangerous situation (for example, avoid using headphones while riding a bicycle and avoid typing a text message while driving a car). Observe rules that prohibit or restrict the use of mobile devices or headphones.

Navigation   Maps depends on data services. These data services are subject to change and may not be available in all regions, resulting in maps and location-based information that may be unavailable, inaccurate, or incomplete. Compare the information provided in Maps to your surroundings. Use common sense when navigating. Always observe current road conditions and posted signs to resolve any discrepancies. Some Maps features require Location Services.

Charging   Charge iPad with the included USB cable and power adapter. You can also charge iPad with “Made for iPad” or other third-party cables and power adapters that are compliant with USB 2.0 or later and with applicable country regulations and international and regional safety standards, including Standard for Safety Information Technology Equipment (IEC 60950). Other adapters may not meet applicable safety standards, and charging with such adapters could pose a risk of death or injury.

Using damaged cables or chargers, or charging when moisture is present, can cause fire, electric shock, injury, or damage to iPad or other property. When you use the Apple USB power adapter to charge iPad, make sure the USB cable is fully inserted into the power adapter before you plug the adapter into a power outlet. It’s important to keep iPad and its power adapter in a well-ventilated area when in use or charging.

Lightning cable and connector   Avoid prolonged skin contact with the connector when the Lightning to USB Cable is connected to a power source because it may cause discomfort or injury. Sleeping or sitting on the Lightning connector should be avoided.

Prolonged heat exposure   iPad and its USB power adapter comply with applicable surface temperature standards and limits. However, even within these limits, sustained contact with warm surfaces for long periods of time may cause discomfort or injury. Use common sense to avoid situations where your skin is in contact with a device or its power adapter when it’s operating or connected to a power source for long periods of time. For example, don’t sleep on a device or power adapter, or place them under a blanket, pillow, or your body, when it’s connected to a power source. Take special care if you have a physical condition that affects your ability to detect heat against the body.

Hearing loss   Listening to sound at high volumes may damage your hearing. Background noise, as well as continued exposure to high volume levels, can make sounds seem quieter than they actually are. Turn on audio playback and check the volume before inserting anything in your ear. For information about how to set a maximum volume limit on iPad, see Play music on iPad. For more information about hearing loss, go to the Sound and Hearing website.

To avoid hearing damage, use only compatible receivers, earbuds, headphones, speakerphones, or earpieces with iPad. The headsets sold with iPhone 4s or later in China (identifiable by dark insulating rings on the plug) are designed to comply with Chinese standards and are only compatible with iPhone 4s and later, iPad 2 and later, iPad Pro, iPad mini and later, and iPod touch 5th generation and later.

WARNING: To prevent possible hearing damage, do not listen at high volume levels for long periods.

Radio frequency exposure   iPad uses radio signals to connect to wireless networks. For information about radio frequency (RF) energy resulting from radio signals, and steps you can take to minimize exposure, go to Settings  > General > About > Legal > RF Exposure, or go to the RF Exposure website.

Radio frequency interference   Observe signs and notices that prohibit or restrict the use of mobile devices. Although iPad is designed, tested, and manufactured to comply with regulations governing radio frequency emissions, such emissions from iPad can negatively affect the operation of other electronic equipment, causing them to malfunction. When use is prohibited, such as while traveling in aircraft, or when asked to do so by authorities, turn off iPad, or use airplane mode or Settings  > Wi-Fi and Settings  > Bluetooth to turn off the iPad wireless transmitters.

Medical device interference   iPad contains components and radios that emit electromagnetic fields. iPad also contains magnets along the left edge of the device and on the right side of the front glass, which may interfere with medical devices, such as pacemakers and defibrillators. The iPad Smart Cover, iPad Pro Smart Cover, and iPad Pro Smart Keyboard (each available separately) also contain magnets. These electromagnetic fields and magnets may interfere with medical devices. Consult your physician and medical device manufacturer for information specific to your medical device and whether you need to maintain a safe distance of separation between your medical device and iPad, the iPad Smart Cover, the iPad Pro Smart Cover, and the iPad Pro Smart Keyboard. If you suspect iPad is interfering with your medical device, stop using iPad.

Not a medical device  iPad is not designed or intended for use in the diagnosis of disease or other conditions, or in the cure, mitigation, treatment, or prevention of disease.

Medical conditions   If you have any medical condition or experience symptoms that you believe could be affected by iPad or flashing lights (for example, seizures, blackouts, eyestrain, or headaches), consult with your physician prior to using iPad.

Explosive and other atmospheric conditions  Charging or using iPad in any area with a potentially explosive atmosphere, such as areas where the air contains high levels of flammable chemicals, vapors, or particles (such as grain, dust, or metal powders), may be hazardous. Exposing iPad to environments having high concentrations of industrial chemicals, including near evaporating liquified gasses such as helium, may damage or impair iPad functionality. Obey all signs and instructions.

Repetitive motion   When you perform repetitive activities such as typing, swiping, or playing games on iPad, you may experience discomfort in your hands, arms, wrists, shoulders, neck, or other parts of your body. If you experience discomfort, stop using iPad and consult a physician.

High-consequence activities   This device is not intended for use where the failure of the device could lead to death, personal injury, or severe environmental damage.

Choking hazard   Some iPad accessories may present a choking hazard to small children. Keep these accessories away from small children.

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